Customer Care
Frequently Asked Questions
Do you ship internationally?
Yes — we ship to Pakistan, the UAE, and the USA, with prices shown in your local currency.
Can I customise or order a different size?
Many styles can be made to order. Email info@nidaaly.com with your requirements and we'll let you know what's possible.
How do I track my order?
You'll receive a tracking link by email once your order ships. You can also view order status in your account.
What payment methods do you accept?
We accept major cards securely through our checkout. Cash on delivery may be available for selected areas in Pakistan.
Can I choose sleeveless or with sleeves?
Many of our styles are offered both sleeveless and with sleeves. Where available, you'll see a “Sleeve” option on the product page so you can pick your preference before adding to cart.
What is your return and exchange policy?
Unworn, unwashed items with original tags can be exchanged within 7 days of delivery. Made-to-order, bridal, sale, and accessory items are final sale. See our Returns & Exchanges page for full details.