Customer Care
Returns & Exchanges
We want you to love your NidaAly piece. If something isn't quite right, we're here to help.
Exchange Window
Unworn, unwashed items with original tags may be exchanged within 7 days of delivery. Please keep the original packaging.
Non-Returnable Items
Made-to-order, customised, and bridal pieces, as well as accessories and sale items, are final sale and cannot be exchanged.
How to Start
Email info@nidaaly.com with your order number and the item you'd like to exchange, and our team will guide you through the process.
